Built in East Africa, for growing cities

We believe dignity should be part of the infrastructure.

TapFlash exists to make clean, safe public sanitation dependable, not a matter of luck. We connect people, facilities, and cities through technology that makes essential services visible and accountable.

Our story Work with us

6 cities connected 2,400+ facilities

6 Nairobi locationsverified facilities across the city

Growing

Network status Operational

Service modelReal-time

CoverageNairobi, Kenya

Technology with purposeDesigned around dignity and access

01 / Why we exist

Public sanitation is not just a facility. It is health, safety, economic opportunity, and dignity, all meeting in one essential service.

Our beginning

It started with a simple observation.

Finding a clean public facility in a growing city should not depend on local knowledge, cash in your pocket, or pure chance.

We saw a gap between the people who needed dependable sanitation and the operators working hard to provide it. Visitors lacked trustworthy information. Operators lacked real-time visibility. Cities lacked a complete picture.

TapFlash was created to close that gap. By connecting verified locations, familiar digital channels, facility sensors, and operational intelligence, we turn isolated washrooms into a coordinated public service network.

Our founding idea

If infrastructure can be measured, it can be trusted, improved, and financed.

Gallery

Facilities and technology in action.

A closer look at public washrooms, facility improvements, on-site teams, accessible facilities, and the simple digital experiences that make dependable sanitation possible.

Water tanker supporting sanitation facility operations

Reliable water supply

Two sanitation partners beside a newly installed water storage tank

Infrastructure partnership

Clean public washroom with hand basins and mirrors

Handwashing facilities

Clean public washroom with private cubicles and urinals

Maintained facilities

Clean tiled toilet cubicle with essential supplies

Visitor-ready cubicle

Public sanitation block identified for facility improvement

Facility assessment

Exterior of a boys' public latrine facility

Community facility

Latrine cubicle before planned improvements

Before improvement

Accessible latrine cubicle before planned improvements

Accessibility assessment

Public latrine cubicle documented during a facility assessment

Renovation in progress

Public toilet cubicle with newly installed patterned floor tiles

Facility improvements

Exterior walkway leading to public washroom cubicles and a water barrel

Our mission

Make clean, verified sanitation accessible to anyone.

In any neighborhood, without cash, confusion, or guesswork.

Our vision

Make sanitation as reliable as every other city utility.

Trackable, financeable, and built to improve continuously.

Our journey

From one city to connected infrastructure.

Each chapter has expanded what public sanitation can become.

Year 1

Proving trust in Nairobi

Location verification and WhatsApp discovery launch with the first facility operators.

Nairobi

Year 2

Facilities start speaking

Water, air-quality, and cleaning-cycle sensors bring live conditions online.

IoT live

Year 3

The network expands

More Nairobi operators join as analytics and credit-readiness tools expand.

Nairobi

Today

Infrastructure at city scale

A live network supporting municipalities and private operators across six cities.

Growing

How we build

Principles behind the platform.

The choices we make are grounded in the people who use facilities and the teams responsible for keeping them running.

Trust is the product

Information only creates value when visitors, operators, and cities can rely on it.

Access comes first

Technology should remove friction and work through channels people already understand.

Real conditions matter

Live facility data helps teams solve problems before they become visitor complaints.

Sustainability needs data

Visible performance creates the foundation for stronger operations and smarter investment.

Where we are today

Progress you can see.

We measure success in dependable services, clearer operations, and growing access across the region.

Explore our network

2,400+

Verified public facilities

Cities across East Africa

99.4%

Telemetry accuracy

<2s

AI response time

“We are building TapFlash to make public sanitation infrastructure as trustworthy and data-driven as any other utility, starting in East Africa and built to scale globally.”

Founder & CEOTapFlash

Frequently asked questions

A little more about TapFlash.

Quick answers about our platform, our facility network, and how to work with us.

What is TapFlash?

TapFlash is a connected sanitation platform that helps people find verified public facilities while giving operators and cities better visibility into facility conditions and performance.

How do people find and use a TapFlash facility?

Visitors can discover participating facilities through familiar digital channels, check useful location information, and follow the available access or payment steps at the facility.

How does TapFlash verify facility quality?

Facilities are assessed before joining the network. Ongoing operational data, inspections, and visitor feedback help operators maintain dependable service standards.

Can facility operators partner with TapFlash?

Yes. TapFlash works with public and private facility operators who want to improve visibility, operations, accountability, and visitor access. Contact us to discuss your location.

Where is TapFlash available?

TapFlash is growing from Nairobi into more cities across East Africa. Availability varies by location as new facilities and operating partners join the network.

Build better infrastructure with us

A cleaner, more connected city starts with a conversation.

Whether you operate facilities, shape city strategy, or want to partner with TapFlash, we would like to hear from you.

Start a conversation Explore partnerships